Employer Industry: BPO Industry

Why Consider this Job Opportunity:

- Competitive pay up to $15.25/hr
- Medical, dental, vision, and 401K benefits
- Earned PTO and referral bonus potential up to $400
- Opportunity for growth and advancement within the company
- Work-at-home permanent role
- Supportive and encouraging work environment

What to Expect (Job Responsibilities):

- Handle a high volume of incoming calls
- Gather customer information and assess customer needs
- Educate customers regarding products and services
- Utilize and navigate multiple systems simultaneously
- Resolve customer issues and meet performance metrics

What is Required (Qualifications):

- 6 months of customer service experience
- Dedicated area to work from in your home
- Internet speed requirement of 20 Mb/s for download speeds and 10 Mb/s for upload speeds
- Demonstrated passion for excellence in customer care
- Strong decision-making and analytical abilities

How to Stand Out (Preferred Qualifications):

- None mentioned

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